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Miscellanious Parts
Posted: Sat Aug 11, 2012 3:12 pm
by Cacti_Ken
How bout this, Order came into today. I open the box to discover wiper blades are 7inch not 9 inch. I specified 9 inch, on top of that, total weight of parts 14 ozs. plus the box about 2 ozs. Shipping by FedX $16.27.
I think they they like to piss us off.
Posted: Sat Aug 11, 2012 9:39 pm
by kenperkins
you need to talk to your supplier...I just sent 9# from Ca. to Ny slow mail insured for $19.59.....this shipping stuf gets out of hand fast....
Posted: Sun Aug 12, 2012 12:19 pm
by wilfreeman
Seems like alot of this 7", instead of 9" blades stuff going around - I just had to reorder blades for the same reason. I made sure to specify 9" to Rapco this time - it was a different vendor last time (well known).
When I get a choice I specify USPS, because they have flat rate shipping and usually gets to me in 3 days. Most of the parts dealers don't give a choice though. Maybe if we all start demanding a choice, they will offer?
USPS or No Order
Posted: Sun Aug 12, 2012 4:51 pm
by capescw
Money is all! How about a simple statement during your next call:
"You do ship flat rate USPS, RIGHT!!!"
Maybe if we all start demanding a choice, they will offer?
Answer=NO
Purchase=NO
I'm not at ALL shy about that.
Posted: Sun Aug 12, 2012 5:08 pm
by wilfreeman
I'll do that too - it's rediculous having to pay $10-12 more to ship something
Posted: Sun Aug 12, 2012 5:17 pm
by RICKG
Mark @ Rapco told me a long time ago the reason he didnt use USPS
'cuz he had to go all the way to the PO and deal with the BS..HUH???
FREE - FREE - FREE
Posted: Sun Aug 12, 2012 5:29 pm
by capescw
From the USPS Site:
"Features
No weighing or calculating needed*
Overnight delivery to most locations
Free Package Pickup™**
Money-back guarantee***
Includes delivery status information with our Track & Confirm tool,
signature proof of delivery, and $100 in insurance"
Copy this to Mark!
Posted: Sun Aug 12, 2012 5:46 pm
by wilfreeman
I'm willing to bet that if he got enough people using other dealers that he would make the effort! Besides, if he gets mail delivered to his business, they will pick up outgoing mail too.
Posted: Mon Aug 13, 2012 7:28 pm
by circleburner12
laughing on the comment from rapco, what would he think if we/customer's thought it was to big pain in the arse to walk across the room and pick the phone up to call and make an order!. when will these vendors ever understand we are the ones that keeps them in business. i think it's about time they start.
Posted: Tue Aug 14, 2012 4:49 am
by wilfreeman
*ditto^^^**